Book & pay online
Fast Track Arrival
We meet you at the aircraft gate and walk you through the priority immigration and customs lanes.
From IDR 650K / personView details →
Ngurah Rai International Airport · Bali
Your Bali journey begins the moment you land.
Fast-track arrivals, lounge access, porter and buggy service, and smooth departures. Every Sky Pass service happens inside the airport, handled by one team from the aircraft door to your car.
Five ways we look after you
Everything you need at the airport, in one pass
Choose one service or combine them into a seamless airport experience.
Arrive
Meet & greet at the gate, fast track immigration and baggage help.
Relax
Premium lounge access before departure or during long transits.
Enjoy
Dining vouchers and curated spots inside the terminal.
Stay
Rest rooms and airport hotel stays for late or early flights.
Move
Porter, buggy and departure assistance to your gate.
Most booked
Popular airport services
Book & pay online
Lounge Access
Three hours in a quiet lounge with food, drinks, showers and Wi-Fi before you fly.
From IDR 450K / personBook now →
Request a quote
VIP & Group Handling
Dedicated hosts for families, incentive groups and VIP guests, arranged around your flight schedule.
Custom pricingGet a quote →
Why Sky Pass
One team inside the airport, so you never have to figure it out alone
Ngurah Rai is busy, especially at peak hours. Our hosts know every lane, counter and shortcut, so your first and last hour in Bali feel calm.
- Flight tracking. We follow your flight and adjust if you land early or late.
- Clear prices. Fixed-price services are confirmed and paid online before you travel.
- Real people on chat. Message us any time before or during your trip.
How it works
Three steps to an easy airport day
1
Choose your service
Pick a fixed-price service to book online, or send us a request for groups and custom needs.
2
Share your flight
Add your flight number and passenger names. You receive confirmation by email and chat.
3
Meet your host
Your host waits at the agreed point with your name sign and takes it from there.
24/7Operating hours
2Terminals covered
15 minAverage reply on chat
5Service categories
Guest stories
What travellers say
We landed at midnight with two kids. The host was at the gate and we were out of immigration in fifteen minutes.
Lounge plus departure assistance made our last day in Bali relaxed instead of rushed.
We booked handling for a 40-person incentive group. Everything ran on time.
Travel agents & tour operators
Handle your guests' airport experience with Sky Pass
Partner rates, a dedicated coordinator and one contact for all your Bali arrivals.
FAQ
Before you book
How far in advance should I book?
We recommend booking at least 24 hours before your flight. For same-day requests, message us on chat and we will check availability.
Which services can I pay for online?
Fast Track Arrival, Departure Assistance, Lounge Access and Porter & Buggy can be paid online by card or local payment methods. Group, VIP and hotel requests are confirmed by quote.
What if my flight is delayed?
We track your flight and adjust the meeting time at no extra cost.
Can I cancel or change my booking?
Free changes up to 24 hours before your flight. See our cancellation policy for refund details.
Home / Services
Airport services
Arrive, Relax, Enjoy, Stay, Move
All services take place inside Ngurah Rai International Airport.
Arrive
Fast Track Arrival
Gate pick-up, priority immigration and customs, baggage help to the exit.
Book & pay onlineFrom IDR 650KDetails →
Move
Departure Assistance
Curbside welcome, check-in and immigration help, escort to your gate.
Book & pay onlineFrom IDR 550KBook →
Relax
Lounge Access
Three-hour access with buffet, drinks, showers and Wi-Fi.
Book & pay onlineFrom IDR 450KBook →
Move
Porter & Buggy
Help with heavy luggage and a buggy ride between halls and gates.
Book & pay onlineFrom IDR 150KBook →
Enjoy
Dining & Shopping Vouchers
Pre-paid vouchers for selected restaurants and shops in the terminal.
Request a quotePartner pricingAsk us →
Stay
Airport Rest & Hotel
Short rest or overnight stays inside the airport area for late and early flights.
Request a quoteDepends on dateAsk us →
Not sure which service fits?
Tell us your flight and travel party. We will suggest the right combination.
What's included
- Personal host waiting at the arrival gate with your name sign
- Priority lane through immigration and customs
- Help with Visa on Arrival payment and the tourist levy
- Porter for your luggage to the pick-up point
Choose your option
StandardGate meet + priority lanesIDR 650K / person
PlusStandard + porter + buggyIDR 850K / person
FamilyUp to 4 people, one hostIDR 2.2M / group
Good to know
Book at least 24 hours before landing. Children under 2 travel free. Your host follows your flight, so delays do not cost extra.
Where will I meet my host?
At the aerobridge or bus gate right after you leave the aircraft. We send a photo of your host the day before.
Does this include Visa on Arrival fees?
No. Government fees are paid separately; your host helps you pay them quickly.
Home / For Travel Agents
B2B partnership
Your airport partner in Bali
For travel agents, tour operators, DMCs and MICE organisers who bring guests through Ngurah Rai.
Partner benefits
Why agents work with Sky Pass
Partner rates
Net pricing for all fixed services, with volume tiers for regular partners.
Dedicated coordinator
One contact for all your bookings, reachable on chat around the clock.
Monthly invoicing
Consolidated invoices for approved partners, no card payment per booking.
Group handling
From two guests to large incentive groups, including signage and briefing.
Partner application
Tell us about your business
We reply within one working day with our partner rate sheet and agreement.
- No minimum volume to get started
- Rate sheet in IDR and USD
Home / Book
Book your airport service
Fixed-price services are paid online. Groups and custom requests receive a quote.
Home / Travel Guide
Travel guide
Bali airport, made simple
Practical guides for arriving at and departing from Ngurah Rai.
Arriving in Bali: what happens after you land
Visa on Arrival, the tourist levy and customs, explained step by step.
Read article →How early should you get to Bali airport?
Peak hours, check-in times and how to avoid the queues.
Read article →Flying with kids through Ngurah Rai
Strollers, family lanes, and where to rest before boarding.
Read article →Home / Contact
Request a quote or ask us anything
For groups, VIP guests, hotel stays and any custom request.
Chat (WhatsApp)+62 8xx xxxx xxxx
Emailhello@skypass.id
LocationI Gusti Ngurah Rai International Airport, Tuban, Badung, Bali
Google Maps embed of Ngurah Rai Airport
(shown on the live site)
(shown on the live site)